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AuraLuxeHotels & Resorts
24/7 Global Guest Assistance

Connect With Our Team

Whether you need assistance with an existing reservation, desire private transfer arrangements, or wish to plan an bespoke itinerary, our advisors are here for you.

Direct Telephone

Priority phone line for urgent reservation and check-in queries.

+91 332 489 8000

Toll-Free: 1800-58-3289

VIP Concierge Desk

Bespoke travel planning, dietary requests, and corporate partnerships.

contact@auraluxe.com

support@auraluxe.com

Headquarters

Corporate hub and luxury hospitality management office.

AuraLuxe Hospitality Center

30, Mall Road & Boulevard, Kolkata, India

Send an Inquiry

Fill out the form below and an advisor will respond within 2 to 4 hours.

Guest Assurance & SLA
  • Instant Confirmation: Live online bookings generate instantaneous vouchers stored in your browser and account.
  • Flexible Modifications: Free cancellation on guaranteed stays up to 48 hours prior to arrival date.
  • Dedicated Response Time: Direct inquiries via this portal are routed with top priority to our chief concierge desk.
Frequently Asked Questions

Where can I access my voucher?

Navigate to your My Reservations tab in the user menu. You can view or print official vouchers at any time.

What if I need early check-in or late checkout?

Early check-in from 11:00 AM and late checkout up to 3:00 PM are subject to hotel suite availability and can be requested directly through this form.